This page outlines the Cricut Machine Warranty coverage and explains how to access service if needed.
Your Cricut Machine (Product) is guaranteed against defects in materials and workmanship for a period of two (2) years from the date of its original retail purchase ('Warranty Period'). If a defect arises during the Warranty Period, Creative Newtech Limited, at its option, will:
- Repair the product at no charge using new parts or parts that are functionally equivalent to new in performance.
- Exchange the Product with a functionally equivalent Product that is new or equivalent to new in performance.
- Refund the original purchase price.
This warranty excludes damage from abuse, accident, misuse, physical and/or software modifications, or other causes that are not defects in materials and workmanship. Exposure to a temperature in excess of one hundred- and ten-degrees Fahrenheit (110°F) voids this warranty. Any recovery is limited to the original purchase price. No other person/entity may modify this limited warranty, and your retail seller is solely responsible for any other warranties.
This Warranty applies to the Cricut machine. It does not apply to blades and blade housings, accessories, packaging, software, tools, materials, or other non- machine items. Creative Newtech Limited does not guarantee or warrant uninterrupted use of the Product or its supporting software.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, CRICUT IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE CRICUT MACHINE. THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE OF ANY OTHER WARRANTIES AND REMEDIES, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY, OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CRICUT DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALLOWED AND DISCLAIMED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and country to country, where some limitations or exclusions may not be allowed under local laws. This may include the length of the warranty. This warranty only applies to the country of the Product’s intended sale.
To request warranty service, please contact Creative Newtech Limited at +91-897- 695-3741. Proof of purchase may be required to confirm eligibility.
Note: Cricut Materials and Accessories are not covered by a warranty.